Chris Penney, Training Manager at GROHE UK, talks us through their new training facility.
We plan to offer some exciting new training schemes for installers in 2019 and beyond.
The first of these, which we believe to be the most ideal way of gaining a strong understanding of our products, is to attend a training course at our brand new training facility in our UK Head Office, based at Heathrow Airport.
Here we have a new working water shower cubicle where installers can do a live install of our products, supported by myself and other GROHE product experts.
We have invested in making our training room fit for purpose and feel that hands-on, face-to-face is the best way to approach product training, whilst also strengthening our rapport with integral customers.
We plan to host 6 product specific training sessions at Heathrow throughout 2019.
Another of our focuses will be to establish a verification process for GROHE installers, who will be able to undertake training to become certified GROHE-approved installers.
This would lead to the publication of their details on our website’s installer and showroom locator tool.
Customers would be able to contact these installers directly, helping to drive more business to them whilst ensuring more and more installations are carried out by those who demonstrate real expertise and understanding of our products.
Friday 22nd March 2019 – Smart Control Concealed
Friday 26th April 2019 –GROHE Sense / Sense Guard
Friday 28th June 2019 – Sensia Arena Install
Friday 27th September 2019 –GROHE Blue Home / Professional Install
Friday 25th October 2019 –GROHE Red Install
Friday 29th November 2019 – Rapido Smart Box Trim Sets
To register your interest please contact Christopher.firstname.lastname@example.org
All training to take place at: GROHE Limited, World Business Centre 2, Newall Road, London Heathrow Airport, Hounslow, Middlesex TW6 2SF
This article first appeared in the Winter 2019 issue of HIP Magazine.